Shipping policy

At Riwaaz Shop, we strive to ensure your order reaches you safely and on time. Please review our shipping terms below:

1. Order Processing Time

   • All orders are processed and shipped within 3–5 business days after receiving your order and payment.

   • You will receive a confirmation email with tracking details once your order has been dispatched.

2. Shipping Services

   • We partner with trusted courier services including FedEx Express, DHL, and Aramex Express to deliver your items quickly and securely.

   • Delivery times may vary depending on your location and the courier service selected.

3. Custom Duties, Taxes & Charges

   • International shipments may be subject to custom duties, taxes, or additional charges as per your country’s regulations.

   • These charges are the responsibility of the buyer and are not included in the product or shipping cost.

4. Delays & Exceptions

   • While we work with reliable courier partners, delays may occur due to customs clearance or unforeseen circumstances beyond our control.

   • We appreciate your understanding in such cases.